Government Online Forms and Workflow Use Cases

SIMPLIGOV USE CASES

Explore our use cases to learn how city, county, and state departments are automating their internal and constituent-facing processes within our platform.

Highlighted Use Cases

Multilingual Form Translation

Citizens for whom English is not their first language encounter communication barriers when accessing public services. Equitability-minded agencies need a...

ADA Compliance for Digital Forms

Converting non-compliant PDF forms is a time- and cost-intensive practice. The proliferation of noncompliance lawsuits is fast-tracking the need for...

Specialty License Applications

Applying for licenses that involve transcripts, recommendations, interviews, background checks, and other special requirements can be taxing for candidates and...

Whole Person Consent Forms

Critical health data collected on intake forms needs to be integrated with main individual citizen records, a process that is...

Administrative Rights

Agencies need an efficient way to change admin rights on public–sector IT systems for scores of users and provide employees...

Employee Onboarding

Paper-based, manual employee onboarding processes are slow, disjointed, and tedious.

Grant Distribution

Paper processes for reviewing grant applications and dispersing funds are slow, disorganized, and error-prone.

Most DMVs mandate that drivers create records of collisions and fender benders in a short timeframe. Drivers and their insurance carriers often have only days to locate and complete paper-based accident report forms and either fax, scan and email, or deliver them in person.

FOIA Requests

Many moving parts are involved in responding to citizens’ demands for government files, and every agency processes these transactions differently. FOIA requests potentially require the coordination of several employees across multiple departments in a complicated decision-making process that gets very messy when it is conducted manually.

Staff Expectations Memo

Many government entities need their employees to sign memos that formally outline standards for performance and behavior at least once a year. It takes an inordinate amount of time and tedious labor to distribute these documents and collect signatures from hundreds of workers by hand.

Construction Permit Application

Cities often force contractors, homeowners, and developers to file applications for new residential and commercial construction projects in person at city planning offices. City planners and applicants have to collaborate over numerous complex paper documents in the evaluation of each initiative, a process filled with red tape for both parties.

Registration Renewals

Agencies must enable residents and organizations to renew vehicles and business registrations without having to appear in person, and significantly reduce processing time and errors in doing so.

Request for Personnel Action (RPA)

RPAs can potentially involve recruiters, staffing specialists, personnel assistants, HR admins, managers, and other office staff. Decentralized, paper-based versions of this highly sensitive process are often convoluted and disjointed, leading to inefficiencies in the form of wasted time and money, as well as frustrated workers.

New Policy Workflow

HR and legal departments need a formal process for coming up with new policies related to time entry, vacation and sick leave, code of conduct, safety standards, grievance procedure changes, and other facets of work that require labor union signoff.

Applicant Background Screening

You’ve accumulated and reviewed initial applications. Now you need to evaluate the top candidates from the stack. Emergency service departments, agencies requiring security clearances, and other public entities that must rigorously check applicants’ backgrounds need a way to streamline an in-depth screening process.