SIMPLIGOV USE CASES
Explore our use cases to learn how city, county, and state departments are automating their internal and constituent-facing processes within our platform.
Highlighted Use Cases
Multilingual Form Translation
Citizens for whom English is not their first language encounter communication barriers when accessing public services. Equitability-minded agencies need a...
ADA Compliance for Digital Forms
Converting non-compliant PDF forms is a time- and cost-intensive practice. The proliferation of noncompliance lawsuits is fast-tracking the need for...
Specialty License Applications
Applying for licenses that involve transcripts, recommendations, interviews, background checks, and other special requirements can be taxing for candidates and...
Whole Person Consent Forms
Critical health data collected on intake forms needs to be integrated with main individual citizen records, a process that is...
Administrative Rights
Agencies need an efficient way to change admin rights on public–sector IT systems for scores of users and provide employees...
Employee Onboarding
Paper-based, manual employee onboarding processes are slow, disjointed, and tedious.
Grant Distribution
Paper processes for reviewing grant applications and dispersing funds are slow, disorganized, and error-prone.
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Public Contractor Registrations and Renewals
It’s time for transportation, roads, public works, and other departments that vet construction, architectural, and ...
Request a Workflow Automation
Agencies have many manual workflows, and paper based forms that could potentially be upgraded to ...
Employee Resource Navigator
Agencies offer so many programs, it’s hard to distill them clearly on their sites. Constituents ...
Incident Reporting
Agency staff and subcontractors at convention centers, parks, arenas, schools, election halls, hospitals, special events, ...
Insurance Agency Credentials Submissions
Departments of insurance require the submission of forms around continuing education for insurance agents and ...
Automate Legal Decisions, Reviews and Responses
Agencies that see a high volume of similar types of litigation—such as social services, land ...
ADA Compliant Forms for Paratransit Program
Paratransit programs make a powerful impact on the lives of the people who depend on ...
E-Recruitment with Online Forms and Process Automation
HR departments must collect a trove of data and potentially involve several parties when they ...
DMV Disabled Placard Renewal
The process for renewing disabled placards can be confusing, time-consuming, and error-prone if it relies ...
Employee Travel Request Authorizations
Whether they are complying with sometimes-byzantine federal reimbursement policies or implementing several rules and exceptions ...
Executive Document Tracking and Reviews (Red Folder)
Executive review and approvals (a.k.a. “Red Folder” processes) are infamous for being lengthy, paper-based processes ...
Legal Residence Application
When processes for submitting basic legal residence information are manual and paper-based, municipalities wait longer ...
Continuous Case Management
Field workers waste valuable time reentering data recorded by hand in the field when back ...
Emergency Rental Assistance Program (ERAP)
Many agencies that come into ERAP funds struggle to build an end-to-end application process, from ...
Child Support Services
State and local agencies need visibility into the many child–support cases they handle each month. ...
Transportation Pass Applications
Mass transit authorities that want to provide public transportation passes often have very unique requirements—eligibility ...
Vaccine Verification
Whether staging a conference or event, facilitating the return of employees to the office, or ...
Social Work Case Management
Social workers trying to deliver invaluable physical, mental, and emotional support services to families, patients, ...