THE SIMPLIGOV BLOG
Learn about the government tech ecosystem, and get insight into the challenges, solutions, and tactics surrounding IT modernization in the public sector.
Government Forms Automation: When the Form Is the Front Door of the Program
A permit application is not a document. It is the first step in a process that includes routing, approvals, payment...
Permits and Licensing Automation: From Application to Issuance to Renewal as One Process
When an applicant submits a building permit application, the work doesn't start and stop at intake. The form routes through...
Government Case Management: The Operational Pattern Behind Every Multi-Step Program
A social services case moves from intake to eligibility determination to approval, touching three reviewers and two supervisors over six...
Government eSignature: When the Signature Is a Step in the Process, Not the Destination
Most commercial e-signature tools treat signing as the endpoint of a transaction. In government, it's where the real work begins....
Government Workflow Automation: Where Program Teams Take Ownership of How Government Work Gets Done
When a building permit application sits in an inbox for three days waiting for a reviewer to see it, that's...
You Don’t Have a Signature Problem. You Have a Workflow Problem.
When a process is too slow, the instinct is to look for the slowest-looking step and fix that. In government,...
5 Keys to Reducing Form Abandonment in Government
In the public sector, critical benefits and services often start with a form. Licenses, registrations, benefits, permits — nearly all of it depends...
Courts Are Already Overwhelmed. AI Just Made It Worse — and Better.
The ADA deadline, the pro se filing surge, and what court administrators can actually do about both. Court clerks and...
Why Most SNAP and Medicaid Audit Findings Aren’t About Wrong Decisions
81% of SNAP and Medicaid Audit Findings Come Down to One Thing. It's Not What You Think. Most county HHS...
ADA Compliance in the Justice System: What Courts Need to Know Before 2027
Courts have always been asked to do more with less, but what changed in recent years is that the gap...
Your Form Backlog Is Costing You More Than You Realize
How many of your agency’s forms are fully digitized? For many, it is at least some. Since the pandemic, municipalities...
When Government Document Routing Finally Works, Here’s What Changes
There's a moment that IT managers and operations leads at government agencies describe almost identically, regardless of what state they're...
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