Constituent-facing Solutions
We believe government experiences should be simple and efficient, and residents should be able to interact with government easily anytime, anywhere, on any device.
Build trust with end-to-end modern experiences.
Create clean, modern forms
Our no-code solution lets your employees build, manage, and scale processes without IT support.
Adaptive services
We help you ensure all your constituent-facing experiences are available anytime, on any device, and compliant with ADA accessibility standards.
Integrate online payments
Our solution allows you to receive payments faster and gives constituents the ability to pay without mail or in-person visits.
Explore Constituent Facing Use Cases:
Automotive Business Licenses
Reduce the time it takes to register and certify smog centers, repair shops, parts suppliers, auto glass specialists, and other vehicle maintenance companies.
Clean Air Vehicle (CAV) Decals
Automate the process of qualifying clean-air vehicles and issuing decals for driver incentives.
Multilingual Form Translation
Citizens for whom English is not their first language encounter communication barriers when accessing public services. Equitability-minded agencies need a cost-effective way to allow constituents to respond in their preferred language.
Public Contractor Registrations and Renewals
It’s time for transportation, roads, public works, and other departments that vet construction, architectural, and engineering businesses to move the registration process online.
Request a Workflow Automation
Agencies have many manual workflows, and paper based forms that could potentially be upgraded to efficient online automated processes. Staff and management need a systematic way to prioritize them.
ADA Compliance for Digital Forms
Converting non-compliant PDF forms is a time- and cost-intensive practice. The proliferation of noncompliance lawsuits is fast-tracking the need for all government agencies to modernize the way they provide services.
Employee Resource Navigator
Agencies offer so many programs, it’s hard to distill them clearly on their sites. Constituents struggle to find the information they need.
Incident Reporting
Agency staff and subcontractors at convention centers, parks, arenas, schools, election halls, hospitals, special events, and other public spaces need a simple way to collect and transmit information on crimes, hazards, and other episodes of potential legal liability on the spot via mobile devices.
Insurance Agency Credentials Submissions
Departments of insurance require the submission of forms around continuing education for insurance agents and brokers. Many combinations of form fields are required depending on the purpose and the format of the course—course approvals, course completions, course attendance, and course evaluations, for example.
Automate Legal Decisions, Reviews and Responses
Agencies that see a high volume of similar types of litigation—such as social services, land use, consumer protection/fraud, and fair employment and housing—require a lot of correspondence in very little time to determine how to react to judges’ rulings.
ADA Compliant Forms for Paratransit Program
Paratransit programs make a powerful impact on the lives of the people who depend on them. Unfortunately, rudimentary digital forms and manual processes can prevent citizens from accessing these indispensable services.
Specialty License Applications
Applying for licenses that involve transcripts, recommendations, interviews, background checks, and other special requirements can be taxing for candidates and the agency workers evaluating them.
E-Recruitment with Online Forms and Process Automation
HR departments must collect a trove of data and potentially involve several parties when they create job descriptions in compliance with internal policies.
DMV Disabled Placard Renewal
The process for renewing disabled placards can be confusing, time-consuming, and error-prone if it relies on PDFs—or even worse, paper-based forms—and manual routing.
Whole Person Consent Forms
Critical health data collected on intake forms needs to be integrated with main individual citizen records, a process that is costly and sometimes technically challenging.
Legal Residence Application
When processes for submitting basic legal residence information are manual and paper-based, municipalities wait longer to receive data that is more likely to be incorrect.
Emergency Rental Assistance Program (ERAP)
Many agencies that come into ERAP funds struggle to build an end-to-end application process, from prescreening to funds distribution, that complies with the legislation in short time. As a result, funds oftentimes go undistributed.
Child Support Services
State and local agencies need visibility into the many child–support cases they handle each month. Each case entails several steps, involving personnel from multiple departments. Agencies need an ordered and structured process for these activities and the ability to quickly identify and rectify stalls along the way.
Transportation Pass Applications
Mass transit authorities that want to provide public transportation passes often have very unique requirements—eligibility prerequisites, tiering systems, price points, and program exceptions vary widely. Digital forms and processes must be tailored to their very specific needs without compromising speed or accuracy.
Vaccine Verification
Whether staging a conference or event, facilitating the return of employees to the office, or bringing aboard new hires, agencies are looking for a way to enforce vaccine policies for enclosed areas.
