Request a Workflow Automation
Allow employees to request new digital process improvements and design.
Who better to recommend agency process improvements than the people who interact with them on a daily basis?
Challenge
Agencies have many manual workflows, and paper based forms that could potentially be upgraded to efficient online automated processes. Staff and management need a systematic way to prioritize them.
Solution
With SimpliGov:
- Staff can complete a simple, user-friendly form to suggest workflows to be digitized
- The right personnel can evaluate employee proposals in the proper order
- Agencies can apply ideas across multiple departments
- Approved projects are recorded, prioritized, and ordered in a central database
Features Used: Workflow Automation | Smart Forms | Document Generation | SimpliSign | Document Storage
SimpliGov in Action
- Customizable form fields to collect appropriate employee background, project owner, workflow description, target date, and affected internal and external parties
- Auto-population of data (e.g., employee ID triggers completion of employee name, department, and supervisor)
- Workflow automation for routing submissions to managers, directors, department heads, IT, and special committees with autogenerated email alerts
- Correspondence between parties initiated, tracked, and archived in SimpliGov
- Portal for uploading of paper form
- User-friendly dashboard to review status of any request
- Generation of reports by employee, department, or result (accepted/denied/under evaluation)
Benefits
- End users close to the process identify bureaucratic inefficiencies that may not be visible to management
- Additional efficiency gains from conversion of individual workflows to digital, as well as expansion of new workflows across departments
- Employee empowerment—staff feels heard and valued
- Better constituent service
- Agency resources are optimized
Ready to begin?
Ready to begin?
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