Request a Workflow Automation

Allow employees to request new digital process improvements and design. 

Who better to recommend agency process improvements than the people who interact with them on a daily basis?

Challenge

Agencies have many manual workflows, and paper based forms that could potentially be upgraded to efficient online automated processes. Staff and management need a systematic way to prioritize them.    

Solution

With SimpliGov:

  • Staff can complete a simple, user-friendly form to suggest workflows to be digitized
  • The right personnel can evaluate employee proposals in the proper order
  • Agencies can apply ideas across multiple departments
  • Approved projects are recorded, prioritized, and ordered in a central database

SimpliGov in Action

  • Customizable form fields to collect appropriate employee background, project owner, workflow description, target date, and affected internal and external parties
  • Auto-population of data (e.g., employee ID triggers completion of employee name, department, and supervisor)
  • Workflow automation for routing submissions to managers, directors, department heads, IT, and special committees with autogenerated email alerts
  • Correspondence between parties initiated, tracked, and archived in SimpliGov
  • Portal for uploading of paper form
  • User-friendly dashboard to review status of any request
  • Generation of reports by employee, department, or result (accepted/denied/under evaluation)

Benefits

  • End users close to the process identify bureaucratic inefficiencies that may not be visible to management
  • Additional efficiency gains from conversion of individual workflows to digital, as well as expansion of new workflows across departments 
  • Employee empowerment—staff feels heard and valued
  • Better constituent service
  • Agency resources are optimized

Ready to begin?

Automating your processes need not be a daunting task. Contact us and we will show you how SimpliGov can help you achieve your goals in record time.

Ready to begin?

Automating your processes need not be a daunting task. Contact us and we will show you how SimpliGov can help you achieve your goals in record time.

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