THE SIMPLIGOV BLOG

Learn about the government tech ecosystem, and get insight into the challenges, solutions, and tactics surrounding IT modernization in the public sector.

mobile-form-completion-government-services

5 Keys to Reducing Form Abandonment in Government

In the public sector, critical benefits and services often start with a form. Licenses, registrations, benefits, permits — nearly all of it depends...
court-clerk-office-digital-transformation

Courts Are Already Overwhelmed. AI Just Made It Worse — and Better.

The ADA deadline, the pro se filing surge, and what court administrators can actually do about both. Court clerks and...
snap-medicaid-documentation-review-county-hhs

Why Most SNAP and Medicaid Audit Findings Aren’t About Wrong Decisions

81% of SNAP and Medicaid Audit Findings Come Down to One Thing. It's Not What You Think. Most county HHS...

ADA Compliance in the Justice System: What Courts Need to Know Before 2027

Courts have always been asked to do more with less, but what changed in recent years is that the gap...
stack of paper on a government desk

Your Form Backlog Is Costing You More Than You Realize

How many of your agency’s forms are fully digitized? For many, it is at least some. Since the pandemic, municipalities...
government document routing

When Government Document Routing Finally Works, Here’s What Changes

There's a moment that IT managers and operations leads at government agencies describe almost identically, regardless of what state they're...
government PDF to form conversion

The First Step: From PDF to Digital Service

There was a day not long ago when the availability of PDF versions of core government forms was a symbol of public sector modernization. Instead of heading...

How Government Agencies Can Preserve Institutional Knowledge Before It Walks Out the Door

Every government program has an unofficial operating manual. It just doesn't exist anywhere you can find it. It lives in...
government-payment-solution-evaluation-guide

How to Choose a Public Sector Payment Solution (and What Most Teams Miss)

By the time most agency leaders start evaluating payment solutions, they've already identified the problem. Payments are disconnected from workflows. Reconciliation is consuming staff time....

Improving Child Support Application Completion Rates: A Better Approach to Intake and Workflow Coordination

Child support programs provide one of the most important and cost-effective services available to families. They help parents secure financial stability, reduce...

Introducing SimpliGov Payments: Bringing Payments Into the Workflow

For many agencies, payments are one of the most disconnected parts of a program. Applications come in through one system....
Government payment solutions

Best Practices for Public Sector Payment Experiences

Most government agencies have had some form of online payments for years. Residents can pay fees, fines, and renewals without...
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