DMV - Disabled Placard Renewal

ADA-Compliant Disabled Driver Placard Renewal.

Easy integrations enable renewals in as little as 5 clicks!

Challenge

The process for renewing disabled placards can be confusing, time-consuming, and error-prone if it relies on PDFs—or even worse, paper-based forms—and manual routing.

Solution

The SimpliGov platform delivers:

  • Customizable digital forms—increased font sizes, color contrasts, and enlarged buttons
  • Automatic sequenced routing of applications to appropriate staff for processing
  • No-code architecture—easy integrations enable option to generate personalized form via QR code, autopopulation of existing driver records, verification of addresses, and quick billing
  • Full language support with browser translator

SimpliGov in Action

  • Intuitive digital forms with fields that can be customized to capture basic driver information (name, date of birth, address, license number, placard number, etc.)
  • Automated configurable workflow that sends submissions to each reviewer in the approval chain with autogenerated email alerts
  • Integrations with Salesforce and other CRM solutions, finance/billing, and CMS systems, as well as external USPS database
  • Multiple language options
  • Dashboard for tracking current status of submissions, including who still needs to review them
  • Built-in compliance with the Americans with Disabilities Act (ADA)
  • Integrated eSignature with screen-reader application integration capability
  • Audit trails to aid investigation of individual cases

Benefits

  • Happy customers—simple process allows drivers to renew quickly
  • Staff efficiency—automation virtually eliminates bureaucratic tasks and processing errors
  • A better job experience—employees focus on exceptions and complex cases rather than mundane, repetitive tasks
  • Compliance with ADA and other regulations
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Ready to begin?

Automating your processes need not be a daunting task. Contact us and we will show you how SimpliGov can help you achieve your goals in record time.

Ready to begin?

Automating your processes need not be a daunting task. Contact us and we will show you how SimpliGov can help you achieve your goals in record time.

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