Clean Air Vehicle Decals
Online Applications for Low-Emission Vehicle Stickers
Automate the process of qualifying clean-air vehicles and issuing decals for driver incentives
Challenge
States that provide benefits for plug-ins, hybrids, and other low– or no–fossil fuel vehicles see millions of applications each year. DMVs are expected to verify eligibility and issue certificates quickly. Â
Solution
SimpliGov allows DMV to:
- Enable drivers to apply remotely from any device
- Validate elements of the application verification process (e.g., match VINs and license plate numbers, confirm valid registration, check against manufacturer’s records)
- Customize form fields to capture vehicle information (e.g., year, make, model, VIN, license plate), name, address, driver’s license number, income, and other data required by state laws
- Create tailored workflows for new and existing decal holders, lost or stolen stickers, and transfers to new owners
- Automatically route exceptions (e.g., nonmatching VINs, pending registrations) to appropriate personnel with autogenerated email alerts
- Incorporate third-party fulfillment centers into the workflow seamlessly
- Leverage driver information from other sources, including databases, SharePoint, and billing/payment systems, for greater accuracy
- Provide external reporting to other public transportation agencies on trends
Features Used: Workflow Automation | Smart Forms | Document Generation | SimpliSign | Document StorageÂ
SimpliGov in Action
- Digital forms with customizable fields, dropdown menus, yes/no buttons, and text boxes Â
- Autopopulation of fields (e.g., driver info automatically completed upon entry of VIN)
- Workflow automation to route submissions to employees for review in appropriate order
- Bot integration to automate repeatable tasks
- Dashboard to track and retrieve application status
- Generation of reports by region, vehicle type, or other variable
- SimpliSign solution for capturing online signatures from any device
- Connection with existing records databases and billing applications to preserve source data for greater accuracy and increased efficiency
Benefits
- Customer satisfaction—eliminates in-person DMV trips while accelerating the application process
- Speed—reduce the time it takes to process applications from weeks to minutes
- Scalability—handle tens of thousands of applications seamlessly
- Reliability—automation drastically reduces errors
- Efficiency—staff can focus on complex cases or other facets of DMV business
- Deeper insights into demographics of statewide clean-air vehicle purchasing trends
Ready to begin?
Automating your processes need not be a daunting task. Contact us and we will show you how SimpliGov can help you achieve your goals in record time.
Ready to begin?
Automating your processes need not be a daunting task. Contact us and we will show you how SimpliGov can help you achieve your goals in record time.
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