Emergency Rental Assistance Program (ERAP)

Distribute ERAP funds before the program expires on Sept. 30, 2022.

• Fast implementation
• Compliance with the 2021 Consolidated Appropriations Act
• Ability to submit applications through any medium
• Streamlined process for internal employees or external caseworkers (e.g., community-based organizations) handling applications
• Intuitive, user-friendly digital application form
• Electronic signatures or attestations
• Portal for accompanying documentation
• Funds distribution and tracking
• Easy and instant reporting capabilities
• Secure data storage

• No-code, cloud-based platform can be implemented quickly and leverage existing infrastructure
• Applications are streamlined and processed consistently, whether submitted online, via phone, or in person
• Application asks pertinent eligibility questions up front and eliminates ineligible applicants, including duplicate submissions, before they are allowed to fill out the rest of the form—no wasted time for taxpayers!
• Easy-to-use form fields capture pertinent identity, demographic, and residence information
• Prebuilt calculators produce AMI estimates and determine the amount and duration of assistance approved, according to federal government regulations
• Supporting documentation (e.g., paychecks, proof of identity, employment information, rental expenses, etc.) is uploaded directly into the platform
• SimpliSign eSignature is integrated into the form
• In-progress and finalized applications can be retrieved via a user-friendly dashboard
• Reports on distributed funds can be generated by category (e.g., demographics, income levels, geographic area, employee/caseworker, etc.)
• Data is stored securely in the Microsoft Azure cloud

• Caseworkers freed up to focus on citizens in need
• More applications processed in less time
• Reduction in errors and graft
• On-demand visibility into dollar allocation, citizen impact, caseworker performance, and program effectiveness
• Meets formal reporting requirements