WIC Eligibility
Deliver Vital Assistance to Eligible Women and Children
HHS and social services departments can’t afford to waste funds earmarked for low-income pregnant and post-partum women and young children.
Challenge
The amount of data and documentation in a WIC application is vast. Multiple stakeholders get involved in the multilayered screening and verification process.
Solution
SimpliGov:
- Delineates a complex application into a simple, intuitive citizen user experience
- Simplifies the collection of a large volume of sensitive income- and health-related personal data
- Accounts for eligibility rules for easy flagging of potential qualification or rejection
- Allows workflows to be tailored for medically-based and diet-based risk eligibility and sequences review chains to include the appropriate personnel for each
- Enables additional workflows for monitoring of ongoing benefit issuance and service delivery
- Provides applicants and employees visibility into outstanding action items and where applications stand
- Streamlines aggregation of supporting documents (e.g., medical records, income statements)
- Allows agencies to store applications centrally and generate reports via a user-friendly dashboard
- Enables compliance with federal reporting and monitoring guidelines
Features Used: Workflow Automation | Smart Forms | Document Generation | SimpliSign | Collaboration
SimpliGov in Action
- Intuitive digital forms with customizable fields, easy-to-read tabs and headers, dropdown menus, radio buttons, and yes/no questions
- Prebuilt and tailorable form templates
- Conditional logic (e.g., display additional questions about lactation services upon selection of “I am breastfeeding” option)
- Translation support for dozens of languages
- Form accessibility for disabled users
- Mobile-friendly interface for users with no access to laptops or desktops
- Automated configurable workflow that routes submissions to multiple internal and external stakeholders in proper order
- Autogenerated customizable email notifications for applicants and reviewers
- Ability to pose questions and assign additional duties to reviewers through the SimpliGov system, with recording and archiving of all communication
- User-friendly portal for uploading of supporting documentation
- Automatic generation and saving of final submission PDFs
- Generation of reports by provider type, service, demographic, or other field
- Integrations with existing records databases
- Time-stamped audit trails for each reviewer interaction
- SimpliSign electronic signature add-on
Benefits
- Better delivery of critical services
- Significant reduction in errors and lost application forms
- Compliance with USDA, HIPAA, and other regulatory bodies and statutes
- Identify trends and adjust service delivery accordingly
Ready to begin?
Automating your processes need not be a daunting task. Contact us and we will show you how SimpliGov can help you achieve your goals in record time.
Ready to begin?
Automating your processes need not be a daunting task. Contact us and we will show you how SimpliGov can help you achieve your goals in record time.
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