Mental Health Provider Management
Vet, Monitor, and Update Mental Health Service Organizations
The organizations your citizens depend on for public mental health services must meet a high standard in order to be certified to work with your agency.
Challenge
There are many types of providers, and each are evaluated based on different criteria. Municipalities struggle to deliver clear, concise versions of every type of application.
Solution
With SimpliGov, agencies can:
- Present an intuitive user experience that shepherds applicants down the right path so that they supply the appropriate data based on their type of organization (e.g., developmental disability, substance addiction, child/family services)
- Organize extensive communication between agency stakeholders (e.g., commissioners, certification directors, administrators, etc.) and applicants
- Easily facilitate changes in name, leadership, and services (e.g., bed types, capacity, etc.) of providers and facilities
- Construct guardrails to prevent unauthorized or unlawful changes to records
- Maintain data integrity and meet federal standards for data retention
- Deliver an end-to-end process, from application to certification to payment
- Automatically create, send, and store certificates
Features Used: Workflow Automation | Smart Forms | Document Generation | SimpliSign | Application Integration
SimpliGov in Action
- Intuitive digital form builder with customizable fields, dropdown menus, yes/no buttons, and text boxes
- Conditional logic (e.g., display fields relevant to each type of service or facility)
- Autopopulation of fields (e.g., complete provider’s basic information upon entry of ID number)
- Prebuilt and customizable form templates
- Workflow automation—route applications and change requests to the right stakeholders in appropriate order
- Headers to organize categories of applicant data and internal review chain steps (e.g., quality review, certification review, commissioner review, etc.)
- Autogenerated email alerts to confirm receipt, inform status of application
- User security (two-factor identification, email verification, unique PIN for registration, CAPTCHA, and reCAPTCHA)
- Archived correspondence with audit trails
- Batch initiate for processing of dozens of changes simultaneously
- Document generation—automatically store finalized applications and change forms
- Central dashboard to retrieve status of applications, view provider/facility profiles
- Generation of reports by facility or provider type, service, zip code, etc.
- Integration with existing payment systems and records databases or creation of new system of record
- SimpliSign electronic signature add-on
Benefits
- Stronger screening results in higher-quality mental health services
- Faster, more-accurate processing of applications and record updates
- Substantial reduction in status-check phone calls, better allocation of staff resources
- Compliance with federal regulations
Ready to begin?
Automating your processes need not be a daunting task. Contact us and we will show you how SimpliGov can help you achieve your goals in record time.
Ready to begin?
Automating your processes need not be a daunting task. Contact us and we will show you how SimpliGov can help you achieve your goals in record time.
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