Use Cases / Legal Residence Application
Verifying Residence to Ensure Proper Taxation
To levy property taxes in a timely and accurate manner, tax assessors can automate the process by which homeowners apply for legal residence status.
Challenge
To create an online application process for legal residence to ensure property owners are appropriately taxed.
Requirements
- Must allow users to access, complete, and submit legal residence forms via public-facing website
- Enhanced accuracy and speed of the process for all stakeholders
- Helps ensure appropriate taxation of resident property owners
Solution
- Drag-and-drop design tools power creation of easy-to-use online application forms
- Self-guiding forms eliminate errors, ensure all relevant assets can be scanned/attached
- Forms are accurately routed for prompt review
- Automated notifications ensure timely review by key personnel
- Applicants can be automatically updated on application status and next steps
- Workflow can be linked to other congruent workflows/databases
Results
- Waste, errors, and delays of manual processes are eliminated
- A faster and more precise process improves service delivery and public regard
- Expediting the process enhances revenues by allowing more timely assessments and taxation
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