Certificate Programs

Certification Programs

Simplified, streamlined, efficient trade certification and licensing processing.

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Use Cases / Certification Programs

Streamlining the job of work-related certification and licensing

Workflow automation and online forms can expedite a government certification application and approval process for workers in licensed trades.

Challenge

To reduce the issues involved in managing trade certifications and licensing, which can be a repetitive, paperwork-intensive process full of mistakes, delays, and costs.

Requirements

  • Simple online forms for capturing certification applications
  • Effective workflow for accurate routing and approval
  • Custom notifications and alerts prompting stakeholders to action
  • Attachment of relevant documentation at any point in the workflow
  • Applicant validation via integration with existing databases
  • Automatic notification of applicants as to certification status
  • Reporting dashboard with real-time statuses

Solution

  • Smart online forms available enabling self-guided certification applications
  • 24/7 availability and convenience
  • Forms and workflows designed and edited using drag-and-drop tools
  • Applications automatically routed for proper review by the appropriate parties
  • Automated alerts and notifications drive timely compliance
  • Integrations with systems of record and centralization of documents in secure archive
  • Integrated electronic signature
  • Automatic audit trail for security and data compliance
  • Remote secure access via mobile devices

Results

  • In a real-world example, automation reduced the time to process applications from 3 months to just 2 weeks
  • Integration with SSO, payment systems, and systems of record has ensured compliance, improved security, and centralized data and content storage
  • The project will benefit around 80,000 electricians
  • Effective design-time tools enables scaling the workflow across new processes

Resources

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Look who is using SimpliGov & loving it.
Look who is using SimpliGov & loving it.