Faster Help, Fewer Errors: How HHS Teams Are Fixing Broken Processes
Workflow automation and digital forms are the foundation for agile, nimble health and human services delivery in the public sector.
How Automation Is Driving Modern DMV Services
DMVs have evolved significantly over the last decade. Previously, the DMV experience was synonymous with long queues and frustration, often requiring drivers to allocate half or even a full day for their visit. Today, DMVs are increasingly focused on serving constituents more effectively, striving to simplify interactions to every extent a large state agency can. […]