GOVERNMENT WORKFLOW AUTOMATION BUILT FOR PUBLIC SERVICE
Digitize manual processes, automate approvals, and reduce backlogs—without code
SimpliGov helps agencies route work automatically, track progress in real time, and improve service delivery across departments with secure, auditable workflows.
Accelerate Approvals and Service Delivery
Automate routing and reviews so work moves faster and consistently—reducing delays for residents, businesses, and internal teams.
Reduce Backlogs and Manual Work
Eliminate repetitive tasks, handoffs, and follow-ups with automated workflow steps, notifications, and task ownership.
Increase Visibility and Accountability
Track workflow status, performance, and history in real time with audit-ready reporting for leadership, compliance, and oversight.
Design any business process. Fast.
Automate government workflows quickly using a visual, drag-and-drop designer built for public sector teams. Create, manage, and scale processes without relying on IT—so approvals, reviews, and routing move faster and more consistently across departments.
Add conditional logic, roles, and collaborator permissions.
Configure workflows with conditional rules, role-based access, and permissions that reflect how government work actually happens. Route tasks automatically, control who can view or act on requests, and ensure work follows the right path every time.
Build and generate documents.
Design document templates directly within your workflows and automatically generate finalized documents as requests move through each step. Eliminate manual document creation while ensuring accuracy, consistency, and audit-ready outputs.
Integrate forms, e-signature, and other applications
Connect digital forms, electronic signatures, and legacy systems into a single automated workflow. Capture complete submissions, collect signatures at any stage, and integrate with existing applications—without disrupting current systems.
A Robust Set of Tools to Design Your Workflows
Workflow Designer
Design workflows in a visual no-code designer.
Form Designer
Intuitive design with all the fields and styling elements for modern online forms.
Data Management
Build custom data sources, include internal or external data in your applications.Â
Conditional Logic
Build in conditional logic that determines the flow of your business processes.
Document Automation
Create templates with content, tags, and conditions for automatic document generation.
Collaboration Tools
Engage end users with discussion threads, comments, and other modes of communication and collaboration.
Alerts & Notifications
Create custom, branded, permission-based communications at any point in your business processes.
Content Management
Manage multiple content channels and privacy permissions to stakeholders.Â
Integrations
Integrate your workflows with internal and external applications for seamless end-to-end flow.
SimpliSign
Add th epower of enterprise-wide e-signatures with SimpliSign.Â
User Management
Give your IT department control of users, permissions, roles, and security, while you focus on designing workflows.
Analytics & Reporting
Ensure you are always on top of your business with custom dashboards and insightful reporting.Â
Frequently Asked Questions About Workflow Automation
What is government workflow automation?
Government workflow automation routes tasks, approvals, and communications using defined rules—reducing manual work and improving speed, consistency, and accountability.
Can non-technical staff build workflows?
Yes. SimpliGov’s no-code workflow designer allows program teams to build and update workflows without custom development.
How does workflow automation reduce backlogs?
Automation routes work instantly, assigns ownership, triggers reminders, and reduces follow-ups—so fewer requests stall waiting for manual action.
Is workflow automation secure and auditable for government use?
Yes. Role-based access and audit-ready workflow tracking help agencies maintain transparency, accountability, and compliance.
Can SimpliGov integrate with internal systems?
Yes. SimpliGov supports integrations and APIs so agencies can connect workflows to internal systems and reporting tools.
See Government Workflow Automation in Action
Get a live walkthrough of how SimpliGov helps agencies digitize processes, automate approvals, and improve service delivery with visibility and accountability.