WEDNESDAY, APRIL 22 | 2 pm (ET)/11 AM (PT)
Inside the Workflow: The Process Behind the Parcel
A real-world look at how a county team took ownership of the entire lot split workflow — eliminating manual coordination, improving visibility, and delivering faster outcomes for applicants.
ABOUT THIS WEBINAR
Fairfield County recently launched a new digital lot split application — but the real change wasn’t the form. It was everything behind it. For too long, the coordination connecting submissions, reviews, approvals, and record updates lived outside any system — in email threads, manual handoffs, and institutional knowledge that walked out the door when staff turned over.
In this session, David J. Burgei, Real Estate Assessment Director for Fairfield County Auditor’s Office, joins SimpliGov to walk through how their team took ownership of how that work actually gets done: replacing fragmented coordination with a single automated workflow that moves applications through every required step, gives staff real visibility into where things stand, and keeps the process in the hands of the people who run the program.
If your office is still managing lot splits — or any land use or assessment workflow — through disconnected systems and manual workarounds, this session will show you what it looks like when that changes.
What you’ll learn:
- Why digitizing the form alone didn’t solve the coordination problem — and what did
- How the county automated routing, approvals, and status updates across departments
- What visibility into the workflow changed for staff, leadership, and applicants
- How the process was built and maintained by the program team — without IT
- How the same approach applies to other permit and land use workflows
Join us live to see Inside the Workflow in action. Watch how a real county team eliminated the coordination bottlenecks behind lot splitting — from submission through final approval — and took ownership of a process that used to live in email.