Improving Service Experiences for DMV and Public Transportation Customers

Who says DMV and public transportation experiences have to be painful?
Not our clients – or the constituents they serve!

For Citizens

Convenient end-to-end customer experiences!

  • ADA-compliant online forms
  • Auto-translation of forms to multiple languages
  • Electronic signature integration
  • Integrated payments

Driver’s Licenses, Permits

  • License Renewals
  • Commercial Drivers Licenses
  • Motor Carrier Permits
  • Permit Renewals

Critical Vehicle Documents

  • Vehicle Registrations
  • Registration Renewals
  • Replacement Titles
  • Title Transfers

Special Driver Amenities

  • Disabled Person Parking Placard Application
  • Clean AIr Decals
  • Environmental License Plate Registration
  • Reduced Fare Cards

Mechanical/Smog Testing

  • Training Certifications
  • Virtual Test Centers
  • Test Rescheduling
  • Inspection Reports

Reporting

  • Accident Reporting
  • New Report of Sale
  • Address Changes
  • Self-reported Accidents

For Agencies

Services delivered faster and more accurately than ever!

  • Workflow automation for instant routing
  • Elimination of bureucratic tasks
  • Performance analytics
  • Enterprise system integration

Human Resources

  • HR Onboarding/Offboarding
  • Employee Reimbursements
  • Employee Travel Requests
  • Timesheet Processing
  • Telework Applications
  • Flextime Applications
  • Exit Surveys

Finance

  • Grant Applications
  • Funding Authorizations
  • Awards
  • Return of Escrows
  • Petty Cash Reimbursements
  • Small Business Grants
  • Funding Transfer Requests

IT

  • Admin Rights Requests
  • IT Processes
  • User Management 
  • Change Order Processing
  • Risk Monitoring
  • Project Authorizations
  • General IT Forms

General Operations

  • Maintenance Contract Renewals
  • Legal Operations Workflows
  • Contract Management Automation 
  • Fleet Management

Selected Use Cases

Incident Reporting

Agency staff and subcontractors at convention centers, parks, arenas, schools, election halls, hospitals, special events, and other public spaces need...

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Accident Reporting

Most DMVs mandate that drivers create records of collisions and fender benders in a short timeframe. Drivers and their insurance...

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Automation Case Studies, White Papers, Blogs