Vendor
Checklist
Be sure to check every box in making your government automation platform decision.
Choosing a Platform?
Here are the key benchmarks your automation platform should meet – based on actual feedback from real-world government agencies.
Use this checklist to run your own comparison.
Details
- SaaS
- Unlimited user accounts and workflows
- Reasonably priced
- Standalone; doesn’t rely on another product
Integrations
- Almost every type of e-signature anyone would ever need
Intuitive Ease of Use
- Individual, customizable user dashboards
- Form-factor and platform agnostic to work on any device
- Workflows can be template-based or customized
Data & Infrastructure
- Provides pre-production and production environment
- Quarterly managed updates
- Only product where workflow data fields can be used to create custom dashboard filters
- Public access
- Anonymous access where required
Support & Customer Service
- Quick learning curve and rapid implementation
- Comprehensive training for users to create their own workflows
- Bi-monthly customer support calls to review upgrades and support tickets
- Supported by an attentive consulting & customer support team that really listens
