Measuring Workflow Success
When they measure workflow automation success, organizations usually see immediate ROI. But what’s really surprising? How many different ways the SimpliGov government automation platform improves public service operations, from major cost savings to improved employee morale.
One example: Based on customer data, the average cost (in employee time) of completing a single form using paper-based workflows was determined to be $129.81.
Here’s how SimpliGov transformed just that one process:
If an agency processes 1,000 forms annually – about four per workday – it sees an ROI of over 100% on its SimpliGov investment.
Document completion time is cut by 95%, so an average forms process is 20X faster with SimpliGov.
Employee labor devoted to workflows is reduced by 75%, saving $97.36 every time a form is processed.
ROI climbs with the number of forms; at 2,000 annually.
When you measure workflow automation success, here’s how SimpliGov makes an impact:
E-Signature Integration
SimpliGov users are more than happy to measure workflow automation success in cost savings. One user saves $70,000 a week by streamlining its approval processes using our best-in-class e-signature features. That’s $3.6 MM a year in savings directly attributed to workflow automation.
Error Elimination
With SimpliGov government workflow automation, documents are never lost or accidentally misrouted. IDC says workers waste 21% of their time searching for lost documents or handling other document-related issues. Still, 7.5% of all documents are lost completely.
Email Notifications
Automating notifications can save serious money. If an employee paid $50/hour takes 30 minutes to write 5 notifications per workday, it adds up to $6000 annually you’re paying one worker for repetitive work. And you may have more than one person doing it, right?
Materials Savings
The costs of using paper can be 13 to 31 times the price of buying the paper in the first place, yet a single average U.S. office worker uses 10,000 sheets a year. Plus, printer ink costs more per ounce than a bottle of Chanel No. 5 (and it sure doesn’t smell better).
Security & Storage
With SimpliGov, it’s easy (and economical) to back up documents to secure, Cloud-based servers, so compliance tracking and disaster recovery is far easier than if you’re using physical archiving. You’ll save beaucoup bucks on file cabinets alone!
Talent Optimization
Are directors and managers better put to use managing – or doing paperwork? Freeing senior staff from repetitive processes allows them to devote more time to directly solving public concerns, which communities see as a better use of taxpayer dollars.
Morale & Retention
Why SimpliGov? Replacing drudgery with efficiency helps public servants focus on more important tasks and feel more fulfilled in their work. It’s one reason why Adobe research found 81% of U.S. office workers ranked up-to-date tech as being a key factor in keeping them happy on the job.
