Why Digital Government?
Smarter services equal better communities.
Workflow automation improves lives.
Government workflow automation and eForms automation using flexible solutions from SimpliGov are the new cornerstones of better public service.
When inefficient government departments or agencies get poor results from spending taxpayer dollars, they’re now being put on notice by voters, politicians and watchdog groups. So improving efficiency and responsiveness is a crucial need – and Simpligov workflow automation offers an immediate solution.
“Now, they (business owners) can submit trademark or service mark applications in minutes, from the convenience of their laptop, tablet or smartphone.”
California Secretary of State
The real reward
Government workflow automation improves a community by enabling more efficient and agile public service. Here are just some of the benefits.
Accessing services becomes convenient as online self-service forms and automated processes help avoide long lines or on a waitng on a phone line.
Employees are freed from handling monotonous, mundane tasks, improving their morale as they tackle more gratifying and productive work.
Services improve, as the response time and reliability of government operations are enhanced by the speed and precision of automated workflows.
Around-the-clock responsiveness to service requests are viable which allows automated notifications to assure citizens they’re been heard.
Businesses benefit, since permitting processes and other interactions with city agencies are faster and more accurate.
Access to Information
Communities are better informed since forms, instructions, diagrams, infographics and other materials are now available online.
Deployment of resources and services gets smarter as the data and analytics made possible by a government automation platform.
Constituents’ personal data is better protected than in paper-based systems, where mislaid forms and documents are common.
Greater transparency and accountability in government services boosts people’s trust in government.
A cornerstone of “smart cities”
The “smart cities” movement that’s taking hold, not merely in the U.S. but globally, envisions communities where infrastructure, municipal services, urban planning, and resources are interconnected.
Citizenry benefits by receiving better governance and service, in everything from public safety to mobility and healthcare.
For a “smart city” to succeed its back-end operations demand smart processes.
SimpliGov gives you a head start on creating tomorrow’s digitally-transformed community.