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DCSS Automates Executive Document Review Process

Read about how California’s Department of Child Support Services digitized its “red folder” process, the procedure for conducting executive reviews and obtaining approvals for critical initiatives. SimpliGov’s workflow automation, forms automation, and eSignature solutions streamlined the process of securing authorized signatures on these red folders from 60 days to 10.

DCSS Automates Executive Document Review Process

In this story you will discover how the new online red folder process:

  • Properly sequenced a workflow that often involves more than a dozen executives.
  • Instilled greater accountability—stakeholders could now see who still needed to sign off on each folder and by when.
  • Enabled quicker and more effective collaboration between executives.
  • Reduced errors dramatically.

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