At the heart of it, it’s our users, their business challenges, their unique project requirements, and their ingenuity that are our #1 source of Worfklow Automation feature ideas. Throw a dart at Worfklow Automation, you’re likely to land on functionality that was devised or suggested to us by a customer.
The most important stage of the development process is translating user feedback into flexible, intuitive, and most essentially, reusable features that all users can benefit from. Any feature that’s built needs to be applicable to a wide variety of business use cases in order to make it a worthy addition to the platform. In this way, the solution for one customer’s problem can be used to solve similar business problems for all Worfklow Automation users.
Each quarter, there’s a Worfklow Automation User Group meeting, consisting of anyone from the Worfklow Automation user base who wants to attend. Worfklow Automation users will share common pain points, enhancement suggestions, and tips for building workflows. The feedback from this forum is invaluable in helping define features that everybody will benefit from.
Here are a couple examples of this methodology in action in the latest release.
I hope this provided some helpful insight into part of the Worfklow Automation product development process. At its core is a never-ending dialogue we get to enjoy with our user community, and it’s the secret behind how we’re able to keep developing feedback-driven features and expand on the power of Worfklow Automation.