New Release Allows Field Workers to Seamlessly Transition Between Online and Offline Modes.
SACRAMENTO, California — Aug. 31, 2021 — Integrated workflow automation, forms automation, and electronic signature platform provider SimpliGov today released its new Continuous Case Management (CCM) application, which allows field workers who make onsite visits to work with digital case management forms without disruption while moving between online and offline modes.
Social workers, investigators, building inspectors, and other government employees who need to fill out paperwork on site can open a case in SimpliGov while at the office or in another internet-connected setting and continue to work uninterrupted in a remote location with little to no internet access. Conversely, those same employees can open a new case offline, fill out form fields, and collect e-signatures just as they would if they were online. When users come back online, they can sync their case files seamlessly. The CCM user interface is exactly the same in both the online and offline modes—field workers get full access to case management functionality, including forms and electronic signatures—which helps deliver continuity.