Survey: Barriers to Expanding Workflows in SimpliGov

TAKE THE SURVEY

Barriers to Expanding Workflows in SimpliGov

We’re working to make it easier to expand workflows in SimpliGov.
This short survey (~5 minutes) will help us understand what’s getting in the way.

Your feedback directly shapes our product improvements – thank you!

Step 1 of 6

16%

Q1. How many workflows is your team currently running in SimpliGov?(Required)

1-5

6-10

11-20

21+

Q2. What percentage of your SimpliGov workflows support internal use cases?(Required)

Please enter a number from 0 to 100.

Q3. Over the past 6 months, how many new workflows has your agency launched?(Required)

None

2-5

Q4. What are the biggest barriers to creating or expanding workflows?(Required)

Select exactly 3 choices.

Too time-consuming to build workflows

Hard to know where to start / what to build next

Complexity of workflows or logic

Limited internal resources / bandwidth

Lack of clarity on ROI or business case

UX is difficult or unintuitive

Integration limitations with other systems

Not enough training or onboarding

Pricing / packaging constraints

Other

If other, please specify.

Q5. How easy is it to expand an existing workflow or create a new one in SimpliGov?(Required)

Very easy

Somewhat easy

Neutral

Somewhat difficult

Very difficult

Q6. What makes it easy or difficult?

Q7. Which of the following would most help you build more workflows?(Required)

Select exactly 2 choices.

Pre-built templates / examples

Better onboarding or training

Simpler workflow builder / UX improvements

Clearer guidance on high-impact use cases

More integrations

Dedicated support / services

Stronger internal business case tools (ROI, metrics)

Other

If other, please specify.

Q8. How do workflows typically expand in your organization?(Required)

Within a single team/department

Across multiple departments

Led by a central/internal “builder” team

Other

Q9. Do you have your next desired workflow(s) identified? If so, what are they?

Yes

If yes, please specify.

Q10. What would make you significantly increase the number of workflows you run in SimpliGov?(Required)

Any other feedback on what’s limiting your ability to expand workflows today?

If you're open to follow-up, feel free to share your information below. This helps us better understand your feedback and, if helpful, connect with you directly.

First Name

Last Name

Organization

This website uses cookies to ensure you get the best experience possible.

Accept and Close

Decline